Last updated: January 9, 2026
This Privacy Policy describes how ProMotionAI ("we," "us," or "our") collects, uses, and shares information about you when you install and use our Shopify application (the "App"). By using the App, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.
When you install our App, we receive certain information from Shopify, including:
We collect information you voluntarily provide when using the App:
If you choose to connect third-party services (such as social media platforms), we receive:
We automatically collect certain information when you use our App:
Our website and App use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze traffic, improve our services, and deliver relevant content.
We use Google Analytics 4 (GA4), a web analytics service provided by Google LLC. Google Analytics uses cookies and similar technologies to collect and analyze information about how you use our website. This information is transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage.
Information collected by Google Analytics includes:
Google may also use this data in accordance with their own privacy policy. You can learn more about how Google uses data at Google's Privacy Policy and opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
We may use Meta Pixel (formerly Facebook Pixel), a tracking technology provided by Meta Platforms, Inc. Meta Pixel allows us to measure the effectiveness of our advertising, understand website visitor behavior, and deliver targeted advertisements on Meta platforms (including Facebook and Instagram).
Information collected by Meta Pixel may include:
This information is used to create custom audiences and deliver relevant ads. Meta may combine this data with other information they have about you. You can learn more about Meta's data practices at Meta's Privacy Policy and manage your ad preferences through your Facebook Ad Settings.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a warning before a cookie is stored. Please note that disabling cookies may affect the functionality of our website and services.
We share information with third-party service providers who perform services on our behalf, including:
These providers are contractually obligated to protect your information and may only use it to provide services to us. For analytics and advertising providers, please refer to Section 1.5 for detailed information about data collection and your opt-out options.
When you connect third-party services, we share information necessary to enable those integrations. Your use of third-party services is governed by their respective privacy policies.
We may disclose information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.
We may share information with third parties when you give us explicit consent to do so.
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
You can access your generated videos and content through the App's Video Library. You may download your videos at any time in standard formats.
You can update your business profile and settings within the App at any time.
You can request deletion of your data by uninstalling the App from your Shopify store. Upon uninstallation, we will delete your data within 30 days, except where retention is required by law. You may also request manual deletion by contacting us.
You can disconnect any connected third-party services at any time through the App's settings. This will revoke our access and delete associated authentication tokens.
You can opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws different from those in your country. We ensure appropriate safeguards are in place to protect your information in compliance with applicable laws.
Our App is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected personal information from a child, we will take steps to delete that information.
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):
As a Shopify App, we comply with Shopify's API Terms of Service and data protection requirements. We only access the minimum data necessary to provide our services and handle all merchant data in accordance with Shopify's guidelines.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. For significant changes, we may also notify you through the App or via email. Your continued use of the App after any changes constitutes acceptance of the updated Privacy Policy.